| 1 | 编号 | 问题点 | 问题说明/反馈 | 所属文档 | 备注 | 记录时间 | | | | | | | | | | | | | | | | | | | | |
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| 2 | 1 | 配图要求 | 贴合巴西本地餐饮进行配图,避免出现不相关的情况; 图片用巴西菜 | / | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 3 | 2 | 语法或语义(葡萄牙语) | 语法上keeta需用阴性A Keeta而不是O Keeta “o campainha ”应改为 “a campainha”; “do Keeta”应改为“da Keeta”; | Blog1 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 4 | 3 | 业务/品牌相关 | “最低订单金额” 字眼需谨慎使用,容易触及法律问题。 https://exame.com/negocios/ifood-e-obrigado-a-eliminar-pedido-minimo-empresa-vai-recorrer/ | Blog2 | 是否可用待最终确认 (文案撰写可尽量规避) | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 5 | 4 | 业务/品牌相关 | “免费配送长期持续” 待确认且谨慎使用,避免以公司名义发布了误导性信息 | Blog2 | 待品牌方确认,并明确免费配送细节 “免费配送”活动暂无截止日期,客户反馈为了避免审核不通过等情况,可加一条类似声明的信息。 Aviso legal: O período de vigência da campanha de Entrega Grátis da Keeta ainda não está definido. Os casos omissos serão decididos pela Keeta, que se reserva o direito de interpretação final. 声明:当前 Keeta 免配送费活动的有效期限暂未确定,活动未尽事宜及最终解释权归属 Keeta。 | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 6 | 5 | 业务/品牌相关 | “更优惠的价格” 可能会引发竞争对手与消费者(包括在法庭层面)的质疑。“更优惠价格”是相较于谁而言的?是否拥有能明确支撑该信息的依据?若有需补充法律文本说明该信息的依据;若没有请对表述进行修改。 | Blog3 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 7 | 6 | 业务/品牌相关 | “若订单延误超过 15 分钟,平台将提供一张折扣券” 请调整表述,注明该优惠为临时性质(至少在运营初期如此),否则会让人误以为这是长期有效的优惠。 | Blog3 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 8 | 7 | 语法或语义(葡萄牙语) | “registrar”(葡萄牙语,意为 “注册、登记”) 请将该词替换为 “cadastrar”(葡萄牙语,同样表示 “注册、登记”,在巴西葡语等语境中使用更普遍,与 “registrar” 语义相近但搭配习惯略有不同,此处按要求替换)。 | Blog3 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 9 | 8 | 业务/品牌相关 | “o que deve aliviar de forma relevante a pressão por empregos no país”(葡萄牙语,意为 “这理应能显著缓解该国的就业压力”) 请删除该句。我们无法对此作出确切表述,尤其是配送员均为自雇身份 —— 他们并非平台直接创造的就业岗位。否则会让人误以为配送员是 Keeta的员工。 | Blog3 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 10 | 9 | 语法或语义(葡萄牙语) | 删除 “mais”(葡萄牙语,意为 “更、更加”),以避免产生与竞争对手的比较意味。 | Blog3 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 11 | 10 | 业务/品牌相关 | “预计将为配送员创造数万个岗位” 不能说 “我们正在为配送员创造岗位”,因为这些配送员并非我们的员工。 | Blog4 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 12 | 11 | 语法或语义(葡萄牙语) | “lidera”(葡萄牙语,意为 “引领、领导”) 不能声称自己在任何领域处于 “引领” 地位,因为这项业务尚属新兴,且我们没有足够信息支撑 “行业引领者” 这一说法。 | Blog5 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 13 | 12 | 业务/品牌相关 | “comparar preços”(葡萄牙语,意为 “价格比较”) 我们是否会推出这项 “价格比较” 功能? | Blog5 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 14 | 13 | 语法或语义(葡萄牙语) | “elimina”(葡萄牙语,意为 “消除、排除”) 请替换为 “minimiza”(葡萄牙语,意为 “减少、降低”)。两者语义存在差异:“elimina” 强调 “彻底去除”,而 “minimiza” 侧重 “将程度或影响降到最低”,替换后表述更温和,也更符合多数商业场景中对 “降低风险 / 问题” 的常规表达。 | Blog5 | | 2025-9-26 | | | | | | | | | | | | | | | | | | | | |
| 15 | 14 | 语法或语义(葡萄牙语) | 送货员不是‘我们的’。他们是我们的‘合作伙伴’。请进行调整,以避免产生劳动关系的暗示。 将entregadores da Keeta替换为parceiros de entrega da Keeta | Blog7 | | 2025-11-26 | | | | | | | | | | | | | | | | | | | | |
| 16 | 15 | 业务/品牌相关 | 我们的庞大骑手合作伙伴网络以及用于更智能路线规划的先进技术将确保食物能够被迅速送达。然而,我们不应鼓励或激励骑手超速。 事实上,我们也有相应的工具来检测骑手是否存在超速行为,一旦发生,他们将会收到提醒。此外,他们还会收到每日的速度报告。 避免使用诸如‘飞(voar/voam/voarem)’这样的词 | Blog7 | | 2025-11-26 | | | | | | | | | | | | | | | | | | | | |
| 17 | 16 | 业务/品牌相关 | 建议避免使用诸如‘速度(velocidade)’和‘加速(acelera)’这样的词。 ‘效率(eficiência)’会是更好的选择。 竞争对手在他们的广告中一直强调安全而非速度。 | Blog8 | | 2025-11-26 | | | | | | | | | | | | | | | | | | | | |
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